Return & Refund Policy

Return & Refund Policy

We want you to be completely satisfied

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. <<NL TMT GROUP SDN BHD>> will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within <<7~14days>> after the confirmation.

Please return your purchase to the following address:
<<NL TMT GROUP SDN BHD>>
<<NK 7A, Jalan Jerai Maju, Taman Jerai Maju 2, 08300 Gurun Kedah>>

Please contact us at <<info@vapemalaysia.com>> or <<+60 19-475 0936>> if you have any questions or doubts.